Terms & Conditions

These terms govern your use of parknfixonline.com and the mobile mechanic services provided by Park 'n Fix ("we", "us", "our") throughout Hamilton County, Indiana. By creating an account, submitting a service request, or approving work, you agree to these terms.

Park 'n Fix provides mobile vehicle diagnostics and repair at your vehicle's location. Service availability depends on our posted service areas and business hours, which may change from time to time.

When you submit a request, we may offer a diagnostic visit to inspect your vehicle. Diagnostic visits may be free or carry a fee — the fee, if any, is shown to you before you choose a time slot. You pick a day and time from the available slots, and the appointment is finalized once we confirm it.

You are responsible for providing accurate information about your vehicle and its location, and for ensuring we can safely access the vehicle at the scheduled time.

After diagnosing your vehicle, we prepare a quote listing each item of work with parts and labor pricing, plus applicable tax. No work beyond the diagnostic begins until you approve the quoted items — either through your account or verbally to our staff (verbal approvals are recorded with the time and the name of the person who approved).

If we discover additional issues while working, we will contact you before performing any work beyond what you approved.

Prices are shown in US dollars. Quotes include a subtotal, applicable sales tax (unless marked tax-exempt), and a total. Payment is due upon completion of the work unless we agree otherwise in writing. A receipt is issued for completed work.

You may cancel a request while it is still in submitted or scheduled status through your account. If you need to cancel or reschedule a confirmed visit, please contact us as soon as possible. Repeated no-shows may result in a fee or loss of booking privileges.

We warrant our workmanship for 90 days from the date of service. Parts are covered by the manufacturer's or supplier's warranty where applicable. This warranty does not cover damage caused by misuse, neglect, accidents, or repairs performed by others after our service.

You must tell us if your vehicle is not drivable, is stuck on the roadside, or has wheels removed, so we can arrive prepared. We take reasonable care with your vehicle, but we are not liable for pre-existing damage, hidden defects, or issues unrelated to the work performed. Our total liability for any claim is limited to the amount you paid for the service giving rise to the claim.

You sign in with your phone number and a verification code. You are responsible for keeping access to your phone number secure and for the accuracy of the information in your account. We may suspend accounts that are used fraudulently or abusively.

We may contact you about your requests, appointments, quotes, and receipts using your preferred channel. Service text messages require your separate, optional consent; providing a phone number or receiving a sign-in code does not grant that consent, and consent is not a condition of purchase.

By opting in to Park N Fix's SMS messaging program, you agree to receive informational and marketing text messages from Park N Fix. Informational messages may include customer support responses, answers to customer questions, service-related updates, and other customer service communications. Marketing messages may include promotions, discounts, special offers, and information about our products and services.

Message frequency varies. Message and data rates may apply. Reply STOP, CANCEL, or UNSUBSCRIBE to opt out. Reply HELP for help. See our Privacy Policy and Messaging Terms & Conditions for details.

We may update these terms from time to time. The "Last updated" date above shows the most recent revision. Continued use of our services after a change means you accept the updated terms.

Questions about these terms? Reach us through the contact details on our home page.